What is Marshul?
Marshul is a premier online retailer specializing in authentic sports cards, trading cards, hobby boxes, and collectibles. We are committed to providing collectors with high-quality, authentic products and exceptional customer service. We serve collectors across the United States with fast shipping, competitive pricing, and a 90-day return guarantee.
Is Marshul a legitimate business?
Yes, absolutely. Marshul is a registered business operating from Odessa, Texas. We are committed to operating with integrity, transparency, and compliance with all applicable laws and regulations. All of our products are authentic and sourced from authorized manufacturers and distributors.
How long has Marshul been in business?
Marshul was founded by experienced collectors and industry professionals who are passionate about the collectibles hobby. We have built a reputation for authenticity, quality, and customer service.
What products does Marshul sell?
Marshul specializes in:
•Sports Trading Cards: NBA, NFL, MLB, Soccer, UFC/MMA cards
•Trading Card Games: Magic: The Gathering, Pokémon, and other TCGs
•Hobby Boxes and Cases: Factory-sealed products from top manufacturers
•Graded Cards: Professionally graded and authenticated cards
•Collectible Memorabilia: Sports and entertainment collectibles
Is Marshul an authorized dealer?
Yes, Marshul is an authorized dealer for all major manufacturers, including Panini, Topps, Upper Deck, and others. We purchase inventory directly from authorized distributors and manufacturers, ensuring authenticity and quality.
Does Marshul ship internationally?
Currently, Marshul only ships to addresses within the United States. We do not offer international shipping at this time. If you have a U.S. address, we can ship there regardless of your current location.
Do I need an account to make a purchase?
No, you can check out as a guest without creating an account. However, creating an account allows you to:
•Track your orders
•Save your shipping and billing addresses
•View your order history
•Manage your preferences
•Receive personalized recommendations
Is my personal information secure?
Yes, your personal information is protected by industry-standard SSL encryption and secure payment processing. We comply with PCI Data Security Standards and take data protection very seriously. See our Privacy Policy for more details.
How do I place an order?
To place an order:
1.Browse our products and add items to your cart
2.Click “Checkout”
3.Enter or select your shipping address
4.Select your shipping method
5.Enter your billing information
6.Review your order
7.Click “Place Order”
8.You will receive an order confirmation email
What payment methods do you accept?
Marshul accepts:
•Credit cards (Visa, Mastercard, American Express, Discover)
•Digital wallets (Apple Pay, Google Pay, Shop Pay)
•PayPal
•Bank transfer (for wholesale orders)
All payments are processed in U.S. Dollars (USD).
Is my payment information secure?
Yes, all payment information is processed through secure, encrypted connections using industry-standard SSL encryption. We do not store complete credit card numbers on our servers. Payment processing is handled by secure third-party payment processors.
Can I change my order after placing it?
Orders can be modified or canceled within 24 hours of placement. After 24 hours, orders cannot be modified. Contact contact@marshul.com immediately if you need to modify an order.
Do you charge sales tax?
Yes, we collect sales tax on orders shipped to states where we have a sales tax obligation. Sales tax is calculated based on your shipping address and is displayed at checkout before you complete your purchase.
Do you offer gift cards?
Currently, Marshul does not offer gift cards. However, you can purchase products as gifts and have them shipped directly to the recipient. Contact contact@marshul.com for gift wrapping or special packaging options.
Can I use a coupon or promo code?
Yes, promotional codes and coupons can be applied at checkout. Enter your code in the “Promo Code” field before completing your purchase. Codes must be applied at checkout and cannot be applied retroactively.
How much does shipping cost?
Marshul offers free standard shipping on all orders within the continental United States. Expedited shipping options are available for an additional fee.
How long does shipping take?
Standard shipping typically takes 5-7 business days from the order processing date. Delivery times may vary based on your location and carrier capacity. Expedited options (2-day and overnight) are available for an additional fee.
Do you ship to Alaska and Hawaii?
Yes, we ship to Alaska and Hawaii. Standard shipping typically takes 7-14 business days to these locations. Expedited options may not be available.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number. You can use this number to track your package in real-time on the carrier’s website (UPS, USPS, or FedEx).
What if my package doesn’t arrive?
If your package doesn’t arrive as expected:
1.Check the tracking information to confirm delivery status
2.Wait 24 hours (sometimes packages are misdelivered to nearby addresses)
3.Contact contact@marshul.com with your order number and tracking number
4.We will investigate and either locate your package or issue a replacement/refund
Can I change my shipping address after ordering?
If your order has not yet shipped, contact contact@marshul.com immediately with your new address. We will attempt to update the address if the order has not been processed. Once shipped, you cannot change the address.
Do you offer signature required delivery?
For high-value orders (typically over $500), signature may be required. You will be notified if your order requires a signature. You can also request signature delivery during checkout.
What if my package arrives damaged?
If your package arrives damaged:
1.Do not discard the package or packing materials
2.Take photos of the damage from multiple angles
3.Email contact@marshul.com with your order number and photos within 48 hours
4.We will arrange a replacement or refund at no cost to you
See our Refund and Returns Policy for detailed procedures.
Still Have Questions?
If you have a question that isn’t answered here, please contact us:
Marshul
155 Carrasco Ave, Odessa, TX 79763, USA
Phone: +1 512 254-3759
Email: contact@marshul.com
Website: www.marshul.com
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (Central Time)
Saturday: 10:00 AM – 4:00 PM (Central Time)
Sunday: Closed
We’re here to help and appreciate your business!